World Class Manufacturing (WCM) is the most advanced and universally applied program for continuous improvement; integrated system of Japanese derivation, has brought a new way of working that foresees the elimination of every type of waste and loss (Muda) with the involvement of all levels of resources, through the rigorous commitment of methods and standards.

WCM actually represents the evolution and integration of methodologies and logics developed from the 1950s to the 1980s, such as Lean ManufacturingJIT (Just in Time), QRM (Quick Response Manufacturing), TPM (Total Productive Maintenance), TQM (Total Quality Management) and Six Sigma, to which is added a careful assessment of losses and waste, for the purposes of a planning consistently prioritized and finalized (Cost Deployment). The activities of all the teams are oriented to the realization of Kaizen projects with the aim of eliminating losses and their causes through continuous improvement based on renewal in small steps.

The objectives of WCM are essentially achieved through three factors:

  1. Implementing specific methods (technical and managerial pillars);
  2. Applying and spreading certain tools;
  3. A change in people’s attitudes and abilities.

The use of these factors is functional to the achievement of the WCM target, which can be summarized with the so-called “Zero” concept:

  • ZERO customer dissatisfaction
  • ZERO shareholder dissatisfaction
  • ZERO misalignments in the organization
  • ZERO bureaucracy
  • ZERO defects and waste
  • ZERO breakdowns and stops
  • ZERO work that doesn’t create value
  • ZERO stocks
  • ZERO missed opportunities
  • ZERO information lost
  • ZERO complaints
  • ZERO accidents

As already mentioned, the achievement of these standards derives from the implementation of specific methodologies and disciplines known as the TQM, the TPM and the JIT, as illustrated below.

Most of these techniques have certainly been known for some time. But putting the human resource as the engine of change (“Human resources are something above every measurement. The abilities of these resources can extend unlimitedly when each person begins to think” – Taichi Ohno) and not as a problem (Why every time I need a pair of arms I also find a brain attached to me?Henry Ford), considering the client and his individual needs as the raison d’être of the company (not as a ‘necessary evil’), the striving for improvement as a stable situation of the organization and not as a contingent fact, are the real essence of the WCM philosophy.

CESAP, in the era of Industry 4.0, has decided to combine the rigorous application of these methodologies with the effective use of new technologies deriving from the Digital Transformation, elaborating the Digital DMAIC method, the main theme of the activities and programs carried out at Yūshū Sentā, the National Center of Excellence on Polymers, which thanks to its Plastics Smart Hub 4.0 represents the most advanced and well-equipped technical and technological training center in the chemical, plastic, rubber, paper and cardboard sectors today present in Italy.

Upcoming courses

    FMEA: FAILURE MODE AND EFFECT ANALYSIS: Fundamental knowledge for the use of FMEA, to identify the areas and timing of application, the resu...
    Via velleia, 4
    Monza, MB 20900 Italia

Courses already carried out and under new programming

    TPM: TOTAL PRODUCTIVE MAINTENANCE: The course illustrates the most modern organizational methods of the plants, improving knowledge on ...
    Via velleia, 4
    Monza, MB 20900 Italia
    TPM: TOTAL PRODUCTIVE MAINTENANCE: The course illustrates the most modern organizational methods of the plants, improving knowledge on ...
    Via velleia, 4
    Monza, MB 20900 Italia

Calendar 2019

For more information on the planning 2019, please contact us.

Contact us